Maintain a Product Release Communications and Content Production Plan
Maintain an annual (and rolling quarterly) release communications plan that coordinates what NSWERS is releasing (reports, dashboards, platform features, datasets, guidance) with how it will be communicated (release notes, one-pagers, FAQs, demos, training assets, press-ready language where appropriate) and when (aligned to the analytic calendar and product roadmap). Define a repeatable workflow for content drafting, review/approvals, accessibility checks, and distribution; include a release readiness checklist (messaging, documentation, training/support readiness); and define post-release measurement (awareness, usage lift, support demand, and stakeholder feedback).