Conduct periodic structured check-ins (surveys/interviews) with partners to assess whether NSWERS products are used in planning, budgeting, policy design, or program improvement decisions and to identify barriers to use.
Define annual targets for adoption and engagement by partner type and role and review progress quarterly to adjust outreach, training, and product priorities.
Define and implement usage KPIs for Insights (public) and Insights+ (partner) covering logins, active users, sessions, feature use, and queries. Track and report KPIs through appropriate internal channels (dashboards, reports, or other formats as needed) to support planning, prioritization, and accountability. Include anonymous public usage metrics (e.g., views, downloads) to inform public product improvement alongside […]
